Frequently asked questions.

What is EMS training?

Electro Muscle Stimulation training, or EMS training, is scientifically proven to maximise your workout by activating all of the major muscle groups and helping you reach your fitness goals quicker. 20 minutes of EMS training is the same as 90 minutes sweating it out in a traditional gym. 

EMS training uses tiny electrical impulses that mimic signals from your central nervous system. This allows the training to focus on stimulating very specific muscle groups. The EMS equipment we use is Miha Bodytec which is FDA-approved. The workout doesn’t place any extra pressure on your joints or ligaments making it perfect for any age or fitness level. It can also be safely used while you rehabilitate from an injury. EMS training is a highly effective and safe method to improve physical performance.  

How does EMS training compare to traditional strength training methods?

Our brains are very good at interpreting a stimulus and activating the muscles necessary to perform a movement. In conventional training, if we lift lighter weights, we get a certain amount of muscle fibres recruited; if we lift something heavier, we get more muscle fibres recruited. We can activate 90% of the muscle fibres with EMS without impacting the joints.

How long does an EMS training session typically last?

EMS sessions run for 20 mins.

Please arrive at least 10 minutes before your appointment start time. If you are late we may not be able to train you.

Can EMS training be combined with other forms of exercise for maximum results?

EMS can be combined with other forms of exercise. If you are completing other high-intensity training forms, doing a single 20min EMS session per week is recommended, as it is considered high-intensity exercise. EMS can be used more frequently with those who complete activities such as yoga and pilates.

What should I wear if I am in EMS Lab or Pilates Lab?

EMS LAB - You can wear any regular clothes as we provide EMS undergarments required for EMS training.

PILATES LAB - For your safety and hygiene, we are a socks-on studio. Please bring your Pilates socks. Pilates socks are also available for purchase in the studio.

Is Pilates safe during pregnancy? How soon after I've given birth can I start Pilates?

Yes, Pilates is safe during pregnancy. Pilates can safely help you build strength and stability throughout your pregnancy. Our instructors are trained in Pre and Postnatal Pilates and can provide appropriate modifications as needed. We encourage our clients to complete an Initial Consultation and then attend the small group Studio or Equipment Pilates during their pregnancy. Within these classes your individual personalised program can be changed daily based on how your body is feeling and changing.

We encourage clients to receive clearance from their health practitioner or obstetrician before commencing exercise again. This usually happens at six weeks post birth.

What do I get with an EMS or FFT Membership?

EMS Membership entitles you to 1 EMS session per week for the duration of the membership. FFT Membership entitles you to 1 FFT session per month and 3 EMS sessions per month for the duration of the membership.

3, 6 and 12 month memberships are available for both EMS and FFT, with concessionary pricing offered depending on the duration of membership. Membership fees are charged on a weekly basis.

Can I suspend or cancel my EMS or FFT Membership?

6 and 12 month EMS and FFT Membership can be cancelled with 8 weeks notice.

6 month Membership can be suspended for a maximum of 2 weeks. 12 month Membership can be suspected for a maximum of 4 weeks. During the suspension period, membership fees will still be charged. Outstanding sessions can be booked by contacting bookings@xilabs.co.nz after membership expires.

3 month membership cannot be cancelled or suspended.

How can I change my booking?

If you need to re-schedule you can do this easily online via our Mindbody online booking system.

What is your cancellation policy?

We appreciate that life sometimes gets busy and we try to be flexible - but outside of an emergency, we have a strict 24 hour Late Cancel and No Show policy. If you are unable to keep your appointment, please notify us & re-schedule as soon as possible otherwise your appointment will be forfeited. This is with respect to us and other clients who may have wanted your appointment time.

Please arrive at least 10 minutes before your appointment start time. If you are late we may not be able to train you.

Is there any car parking available?

Visitor car-parking is available for 90 minutes on the ground floor of 125 The Strand.

Haven’t answered your question…

Email us at hello@xilabs.co.nz or give us a call on +64 9 302 0435.